Warranty and Return

Warranty and Return

We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 7 Day Returns guarantee for each orders. Buy with confidence and enjoy a great shopping experience!


Returnable Items


Items that can be returned/refunded or exchanged within 7 days of receiving must follow the criteria as below:

1. Faulty items damaged/broken .

2. We shipped incorrect size/color as your order mentioned.

Notes: All returns must be authorized by our Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.


Returns Process & Time-Frame


Please carefully follow our returns process to minimize any delays: 

1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:

Order number

Product name

Reason for return

2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our return address.

3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.

4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 3 days. 


Kindly allow between 3-6 business days for our after sales team to process your request. After this, please note the refund times below: 

For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account. 

For West Union, please allow 24 hours for your account to be updated. 


Return Shipping Costs & Address 


We aim to offer services that will benefit all of our loyal customers. All of our other worldwide customers can return to our warehouse. Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandize Authorization) with the related address.

Except we shipped wrong item color/size, or we shipped products is broken items, if customer need return, please bear the shipped freight ,returned freight and duties.